FAQs

Frequently Asked Questions

Do I need to be referred for counselling by my GP?
No.  I do take referrals from GPs, charities and organisations, but most of my clients are self-referrals.

 

When are you available?
I have sessions on Tuesdays, Wednesdays, Thursdays and Fridays from 9:30 am – 6:30 pm.

 

Do you offer face-to-face sessions?                                                                                                                   

Yes, I do. I also offer Walk and Talk for those who are more comfortable in nature.

 

Do you offer telephone or online sessions?                                                                                                        

Yes, I do.  I also offer a blended approach of face-to-face and remote sessions to make accessing counselling easier for those who prefer to come in person when they can.

 

How long does counselling take?
Each session lasts 60 minutes.
During your first session, we will discuss your goals for counselling, which we will review at regular intervals.  You are welcome to continue with counselling for as long as you feel it benefits you, which may be a matter of weeks or longer term.

 

How often are the sessions?
Sessions are generally once a week, though more or less frequent appointments may be appropriate.

 

How much do you charge for counselling?
The initial 15 min telephone consultation is free and provides an opportunity for us to meet and get to know each other a little, as it is essential that you feel comfortable working with me.  

 

Thereafter, 60-minute sessions are charged between £45 and £60 according to which format of Therapy you choose.

 

How can I pay?
Payment can be made by cash, card, or bank transfer, and generally occurs before the start of the session.  I can issue a receipt for your records if required.  Please let me know if your sessions are being funded by a third party that requires an invoice.

 

How do I make an appointment?
You can email me, text me or call me.  Visit my Contact page for details.  I will endeavour to respond as soon as possible to arrange a convenient time for us to meet.

 

What if I can’t make a session?
Please provide 24 hours' notice if you wish to cancel or rearrange a session.  Normally, cancellation on the day of your session will incur a charge of £25 in order to cover costs.

 

What about parking?
There is free parking at LRBC, with disabled bays by the main entrance.  

 

Are there toilet facilities?
Yes.  They are located on the ground floor and include an accessible toilet.

 

What kind of people do you see?
I work with individuals who are aged 18+.  My counselling training and practice have focused on adults.  I have worked with a wide range of people: those experiencing ASD, ADHD, depression, anxiety, panic disorders, anger issues, and grief;  those suffering from abuse, trauma, low self-esteem, and self-harm; those contending with life-limiting issues such as addiction, stress, PTSD, and OCD; those coping with life changes such as relationship breakdown, bereavement.  Often, clients can feel that their problem will seem trivial to others.  I would encourage you to seek support for anything that is affecting your ability to sleep, concentrate, cope with everyday tasks, maintain relationships, eat as you normally would, or enjoy the things that usually bring you joy.  You may find that it only takes a few sessions to feel like your old self again, but you will have created an opportunity to address other issues that may be impacting your sense of well-being.  However, do contact your GP directly if you have serious concerns about your mental health.

 

Childcare arrangements
Generally, it’s not appropriate for children to be present during a therapy session for ethical and confidential reasons.  Therefore, if you have children or care for the children of others, please make adequate childcare arrangements to allow you to attend your session.

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